Profile: Ticket-8.0.21.0

Parameter: Provision Ticket Identifier

JSON Object

Table 1. Datastream object attributes
Attribute	Value
identifier	provision.ticket.identifier
name	Identifier
description	null
unit	type: basicSI label: symbol:
period	PULSE
tags	ticket
schema	ogIdentifier

Datastream JSON format

{
    "identifier": "provision.ticket.identifier",
    "modifiable": false,
    "name": "Identifier",
    "period": "PULSE",
    "platformHints": {
        "filter": {
            "allowExists": true
        },
        "identifierField": true,
        "structured": true
    },
    "required": false,
    "schema": {
        "$ref": "og_basic_types.json#/definitions/ogIdentifier"
    },
    "storage": {
        "period": "NEVER"
    },
    "tags": [
        "ticket"
    ],
    "unit": {
        "label": "",
        "symbol": "",
        "type": "basicSI"
    }
}

Parameter: Provision Ticket Name

JSON Object

Table 2. Datastream object attributes
Attribute	Value
identifier	provision.ticket.name
name	Name
description	null
unit	type: basicSI label: symbol:
period	PULSE
tags	ticket
schema	{ "type": "string" }

Datastream JSON format

{
    "identifier": "provision.ticket.name",
    "modifiable": true,
    "name": "Name",
    "period": "PULSE",
    "required": false,
    "schema": {
        "type": "string"
    },
    "storage": {
        "period": "NEVER"
    },
    "tags": [
        "ticket"
    ],
    "unit": {
        "label": "",
        "symbol": "",
        "type": "basicSI"
    },
    "views": {
        "edit": [

        ],
        "show": [

        ]
    }
}

Parameter: Provision Ticket Description

JSON Object

Table 3. Datastream object attributes
Attribute	Value
identifier	provision.ticket.description
name	Description
description	null
unit	type: basicSI label: symbol:
period	PULSE
tags	ticket
schema	{ "type": "string" }

Datastream JSON format

{
    "identifier": "provision.ticket.description",
    "modifiable": true,
    "name": "Description",
    "period": "PULSE",
    "required": false,
    "schema": {
        "type": "string"
    },
    "storage": {
        "period": "NEVER"
    },
    "tags": [
        "ticket"
    ],
    "unit": {
        "label": "",
        "symbol": "",
        "type": "basicSI"
    },
    "views": {
        "edit": [

        ],
        "show": [

        ]
    }
}

Parameter: Provision Ticket Location

JSON Object

Table 4. Datastream object attributes
Attribute	Value
identifier	provision.ticket.location
name	Location
description	null
unit	type: basicSI label: symbol:
period	INSTANT
tags	dmm provision
schema	location

Datastream JSON format

{
    "identifier": "provision.ticket.location",
    "name": "Location",
    "period": "INSTANT",
    "platformHints": {
        "filter": {
            "allowExists": true
        },
        "structured": true
    },
    "schema": {
        "$ref": "og_basic_types.json#/definitions/location"
    },
    "tags": [
        "dmm",
        "provision"
    ],
    "unit": {
        "label": "",
        "symbol": "",
        "type": "basicSI"
    },
    "views": {
        "edit": [

        ],
        "show": [

        ]
    }
}

Parameter: Provision Ticket Label

JSON Object

Table 5. Datastream object attributes
Attribute	Value
identifier	provision.ticket.label
name	Label
description	null
unit	type: basicSI label: symbol:
period	PULSE
tags	ticket
schema	arrayString

Datastream JSON format

{
    "identifier": "provision.ticket.label",
    "modifiable": true,
    "name": "Label",
    "period": "PULSE",
    "required": false,
    "schema": {
        "$ref": "og_basic_types.json#/definitions/arrayString"
    },
    "storage": {
        "period": "NEVER"
    },
    "tags": [
        "ticket"
    ],
    "unit": {
        "label": "",
        "symbol": "",
        "type": "basicSI"
    },
    "views": {
        "edit": [

        ],
        "show": [

        ]
    }
}

Parameter: Provision Ticket Type

JSON Object

Table 6. Datastream object attributes
Attribute	Value
identifier	provision.ticket.type
name	Type
description	null
unit	type: basicSI label: symbol:
period	PULSE
tags	ticket
schema	ticketType

Datastream JSON format

{
    "identifier": "provision.ticket.type",
    "modifiable": true,
    "name": "Type",
    "period": "PULSE",
    "platformHints": {
        "summariable": true
    },
    "required": false,
    "schema": {
        "$ref": "og_basic_types.json#/definitions/ticketType"
    },
    "storage": {
        "period": "NEVER"
    },
    "tags": [
        "ticket"
    ],
    "unit": {
        "label": "",
        "symbol": "",
        "type": "basicSI"
    }
}

Parameter: Provision Ticket Severity

JSON Object

Table 7. Datastream object attributes
Attribute	Value
identifier	provision.ticket.severity
name	Severity
description	null
unit	type: basicSI label: symbol:
period	PULSE
tags	ticket
schema	ticketSeverity

Datastream JSON format

{
    "identifier": "provision.ticket.severity",
    "modifiable": true,
    "name": "Severity",
    "period": "PULSE",
    "platformHints": {
        "identifierField": false,
        "structured": false,
        "summariable": true
    },
    "required": false,
    "schema": {
        "$ref": "og_basic_types.json#/definitions/ticketSeverity"
    },
    "tags": [
        "ticket"
    ],
    "unit": {
        "label": "",
        "symbol": "",
        "type": "basicSI"
    }
}

Parameter: Provision Ticket Priority

JSON Object

Table 8. Datastream object attributes
Attribute	Value
identifier	provision.ticket.priority
name	Priority
description	null
unit	type: basicSI label: symbol:
period	PULSE
tags	ticket
schema	ticketPriority

Datastream JSON format

{
    "identifier": "provision.ticket.priority",
    "modifiable": true,
    "name": "Priority",
    "period": "PULSE",
    "platformHints": {
        "identifierField": false,
        "structured": false,
        "summariable": true
    },
    "required": false,
    "schema": {
        "$ref": "og_basic_types.json#/definitions/ticketPriority"
    },
    "tags": [
        "ticket"
    ],
    "unit": {
        "label": "",
        "symbol": "",
        "type": "basicSI"
    }
}

Parameter: Provision Ticket Reporter

JSON Object

Table 9. Datastream object attributes
Attribute	Value
identifier	provision.ticket.reporter
name	Reporter
description	null
unit	type: basicSI label: symbol:
period	PULSE
tags	ticket
schema	ogIdentifier

Datastream JSON format

{
    "identifier": "provision.ticket.reporter",
    "modifiable": true,
    "name": "Reporter",
    "period": "PULSE",
    "platformHints": {
        "identifierField": false,
        "structured": false,
        "summariable": true
    },
    "required": false,
    "schema": {
        "$ref": "og_basic_types.json#/definitions/ogIdentifier"
    },
    "storage": {
        "period": "NEVER"
    },
    "tags": [
        "ticket"
    ],
    "unit": {
        "label": "",
        "symbol": "",
        "type": "basicSI"
    }
}

Parameter: Provision Ticket Owner

JSON Object

Table 10. Datastream object attributes
Attribute	Value
identifier	provision.ticket.owner
name	Owner
description	null
unit	type: basicSI label: symbol:
period	PULSE
tags	ticket
schema	{ "type": "string" }

Datastream JSON format

{
    "calculated": true,
    "identifier": "provision.ticket.owner",
    "modifiable": true,
    "name": "Owner",
    "period": "PULSE",
    "platformHints": {
        "filter": {
            "allowExists": true
        },
        "identifierField": false,
        "structured": false,
        "summariable": true
    },
    "required": false,
    "schema": {
        "type": "string"
    },
    "tags": [
        "ticket"
    ],
    "unit": {
        "label": "",
        "symbol": "",
        "type": "basicSI"
    }
}

Parameter: Provision Ticket Assignee

JSON Object

Table 11. Datastream object attributes
Attribute	Value
identifier	provision.ticket.assignee
name	Assignee
description	null
unit	type: basicSI label: symbol:
period	PULSE
tags	ticket
schema	ogIdentifier

Datastream JSON format

{
    "identifier": "provision.ticket.assignee",
    "modifiable": true,
    "name": "Assignee",
    "period": "PULSE",
    "platformHints": {
        "filter": {
            "allowExists": true
        },
        "identifierField": false,
        "structured": false,
        "summariable": true
    },
    "required": false,
    "schema": {
        "$ref": "og_basic_types.json#/definitions/ogIdentifier"
    },
    "tags": [
        "ticket"
    ],
    "unit": {
        "label": "",
        "symbol": "",
        "type": "basicSI"
    }
}

Parameter: Provision Ticket Status

JSON Object

Table 12. Datastream object attributes
Attribute	Value
identifier	provision.ticket.status
name	Status
description	null
unit	type: basicSI label: symbol:
period	PULSE
tags	ticket
schema	ticketStatus

Datastream JSON format

{
    "identifier": "provision.ticket.status",
    "modifiable": true,
    "name": "Status",
    "period": "PULSE",
    "platformHints": {
        "identifierField": false,
        "structured": false,
        "summariable": true
    },
    "required": true,
    "schema": {
        "$ref": "og_basic_types.json#/definitions/ticketStatus"
    },
    "tags": [
        "ticket"
    ],
    "unit": {
        "label": "",
        "symbol": "",
        "type": "basicSI"
    }
}

Parameter: Provision Ticket SpecificType

JSON Object

Table 13. Datastream object attributes
Attribute	Value
identifier	provision.ticket.specificType
name	Specific type
description	null
unit	type: basicSI label: symbol:
period	PULSE
tags	ticket
schema	ticketSpecificType

Datastream JSON format

{
    "identifier": "provision.ticket.specificType",
    "modifiable": false,
    "name": "Specific type",
    "period": "PULSE",
    "platformHints": {
        "filter": {
            "allowExists": true
        },
        "identifierField": false,
        "structured": false,
        "summariable": true
    },
    "required": true,
    "schema": {
        "$ref": "og_basic_types.json#/definitions/ticketSpecificType"
    },
    "tags": [
        "ticket"
    ],
    "unit": {
        "label": "",
        "symbol": "",
        "type": "basicSI"
    },
    "views": {
        "edit": [

        ],
        "show": [

        ]
    }
}

Parameter: Provision Ticket Section

JSON Object

Table 14. Datastream object attributes
Attribute	Value
identifier	provision.ticket.section
name	Section
description	null
unit	type: basicSI label: symbol:
period	PULSE
tags	ticket
schema	{ "type": "string" }

Datastream JSON format

{
    "identifier": "provision.ticket.section",
    "modifiable": true,
    "name": "Section",
    "period": "PULSE",
    "platformHints": {
        "filter": {
            "allowExists": true
        },
        "identifierField": false,
        "structured": false,
        "summariable": true
    },
    "required": false,
    "schema": {
        "type": "string"
    },
    "storage": {
        "period": "NEVER"
    },
    "tags": [
        "ticket"
    ],
    "unit": {
        "label": "",
        "symbol": "",
        "type": "basicSI"
    }
}

Parameter: Provision Ticket Entity

JSON Object

Table 15. Datastream object attributes
Attribute	Value
identifier	provision.ticket.entity
name	Entity
description	null
unit	type: basicSI label: symbol:
period	PULSE
tags	ticket
schema	ogIdentifierUnreferenced

Datastream JSON format

{
    "identifier": "provision.ticket.entity",
    "modifiable": false,
    "name": "Entity",
    "period": "PULSE",
    "platformHints": {
        "filter": {
            "allowExists": true
        },
        "identifierField": false,
        "structured": true,
        "summariable": true
    },
    "required": false,
    "schema": {
        "$ref": "og_basic_types.json#/definitions/ogIdentifierUnreferenced"
    },
    "tags": [
        "ticket"
    ],
    "unit": {
        "label": "",
        "symbol": "",
        "type": "basicSI"
    }
}

Parameter: Provision Ticket CreationDate

JSON Object

Table 16. Datastream object attributes
Attribute	Value
identifier	provision.ticket.creationDate
name	Creation date
description	null
unit	type: basicSI label: symbol:
period	INSTANT
tags	ticket
schema	timestamp

Datastream JSON format

{
    "calculated": true,
    "identifier": "provision.ticket.creationDate",
    "modifiable": false,
    "name": "Creation date",
    "period": "INSTANT",
    "required": false,
    "schema": {
        "$ref": "og_basic_types.json#/definitions/timestamp"
    },
    "storage": {
        "period": "NEVER"
    },
    "tags": [
        "ticket"
    ],
    "unit": {
        "label": "",
        "symbol": "",
        "type": "basicSI"
    }
}

Parameter: Provision Ticket ReporterDate

JSON Object

Table 17. Datastream object attributes
Attribute	Value
identifier	provision.ticket.reporterDate
name	Reporter date
description	null
unit	type: basicSI label: symbol:
period	INSTANT
tags	ticket
schema	timestamp

Datastream JSON format

{
    "identifier": "provision.ticket.reporterDate",
    "modifiable": true,
    "name": "Reporter date",
    "period": "INSTANT",
    "required": false,
    "schema": {
        "$ref": "og_basic_types.json#/definitions/timestamp"
    },
    "storage": {
        "period": "NEVER"
    },
    "tags": [
        "ticket"
    ],
    "unit": {
        "label": "",
        "symbol": "",
        "type": "basicSI"
    }
}

Parameter: Provision Ticket AssignedDate

JSON Object

Table 18. Datastream object attributes
Attribute	Value
identifier	provision.ticket.assignedDate
name	Assigned date
description	null
unit	type: basicSI label: symbol:
period	INSTANT
tags	ticket
schema	timestamp

Datastream JSON format

{
    "calculated": true,
    "identifier": "provision.ticket.assignedDate",
    "modifiable": true,
    "name": "Assigned date",
    "period": "INSTANT",
    "platformHints": {
        "filter": {
            "allowExists": true
        }
    },
    "required": false,
    "schema": {
        "$ref": "og_basic_types.json#/definitions/timestamp"
    },
    "tags": [
        "ticket"
    ],
    "unit": {
        "label": "",
        "symbol": "",
        "type": "basicSI"
    }
}

Parameter: Provision Ticket AnsweredDate

JSON Object

Table 19. Datastream object attributes
Attribute	Value
identifier	provision.ticket.answeredDate
name	Answered date
description	null
unit	type: basicSI label: symbol:
period	INSTANT
tags	ticket
schema	timestamp

Datastream JSON format

{
    "calculated": true,
    "identifier": "provision.ticket.answeredDate",
    "modifiable": true,
    "name": "Answered date",
    "period": "INSTANT",
    "platformHints": {
        "filter": {
            "allowExists": true
        }
    },
    "required": false,
    "schema": {
        "$ref": "og_basic_types.json#/definitions/timestamp"
    },
    "tags": [
        "ticket"
    ],
    "unit": {
        "label": "",
        "symbol": "",
        "type": "basicSI"
    }
}

Parameter: Provision Ticket UpdatedDate

JSON Object

Table 20. Datastream object attributes
Attribute	Value
identifier	provision.ticket.updatedDate
name	Updated date
description	null
unit	type: basicSI label: symbol:
period	INSTANT
tags	ticket
schema	timestamp

Datastream JSON format

{
    "calculated": true,
    "identifier": "provision.ticket.updatedDate",
    "modifiable": true,
    "name": "Updated date",
    "period": "INSTANT",
    "platformHints": {
        "filter": {
            "allowExists": true
        }
    },
    "required": false,
    "schema": {
        "$ref": "og_basic_types.json#/definitions/timestamp"
    },
    "tags": [
        "ticket"
    ],
    "unit": {
        "label": "",
        "symbol": "",
        "type": "basicSI"
    }
}

Parameter: Provision Ticket RestorationDate

JSON Object

Table 21. Datastream object attributes
Attribute	Value
identifier	provision.ticket.restorationDate
name	Restoration date
description	null
unit	type: basicSI label: symbol:
period	INSTANT
tags	ticket
schema	timestamp

Datastream JSON format

{
    "calculated": true,
    "identifier": "provision.ticket.restorationDate",
    "modifiable": true,
    "name": "Restoration date",
    "period": "INSTANT",
    "platformHints": {
        "filter": {
            "allowExists": true
        }
    },
    "required": false,
    "schema": {
        "$ref": "og_basic_types.json#/definitions/timestamp"
    },
    "tags": [
        "ticket"
    ],
    "unit": {
        "label": "",
        "symbol": "",
        "type": "basicSI"
    }
}

Parameter: Provision Ticket ResolutionDate

JSON Object

Table 22. Datastream object attributes
Attribute	Value
identifier	provision.ticket.resolutionDate
name	Resolution date
description	null
unit	type: basicSI label: symbol:
period	INSTANT
tags	ticket
schema	timestamp

Datastream JSON format

{
    "calculated": true,
    "identifier": "provision.ticket.resolutionDate",
    "modifiable": true,
    "name": "Resolution date",
    "period": "INSTANT",
    "platformHints": {
        "filter": {
            "allowExists": true
        }
    },
    "required": false,
    "schema": {
        "$ref": "og_basic_types.json#/definitions/timestamp"
    },
    "tags": [
        "ticket"
    ],
    "unit": {
        "label": "",
        "symbol": "",
        "type": "basicSI"
    }
}

Parameter: Provision Ticket ClosedDate

JSON Object

Table 23. Datastream object attributes
Attribute	Value
identifier	provision.ticket.closedDate
name	Closed date
description	null
unit	type: basicSI label: symbol:
period	INSTANT
tags	ticket
schema	timestamp

Datastream JSON format

{
    "calculated": true,
    "identifier": "provision.ticket.closedDate",
    "modifiable": false,
    "name": "Closed date",
    "period": "INSTANT",
    "platformHints": {
        "filter": {
            "allowExists": true
        }
    },
    "required": false,
    "schema": {
        "$ref": "og_basic_types.json#/definitions/timestamp"
    },
    "storage": {
        "period": "NEVER"
    },
    "tags": [
        "ticket"
    ],
    "unit": {
        "label": "",
        "symbol": "",
        "type": "basicSI"
    }
}

Parameter: Provision Ticket ParentTicket

JSON Object

Table 24. Datastream object attributes
Attribute	Value
identifier	provision.ticket.parentTicket
name	Parent ticket
description	null
unit	type: basicSI label: symbol:
period	PULSE
tags	ticket
schema	ogIdentifier

Datastream JSON format

{
    "identifier": "provision.ticket.parentTicket",
    "modifiable": true,
    "name": "Parent ticket",
    "period": "PULSE",
    "platformHints": {
        "filter": {
            "allowExists": true
        },
        "identifierField": true,
        "structured": true
    },
    "required": false,
    "schema": {
        "$ref": "og_basic_types.json#/definitions/ogIdentifier"
    },
    "storage": {
        "period": "NEVER"
    },
    "tags": [
        "ticket"
    ],
    "unit": {
        "label": "",
        "symbol": "",
        "type": "basicSI"
    }
}

Parameter: Provision Ticket IsOnSLA

JSON Object

Table 25. Datastream object attributes
Attribute	Value
identifier	provision.ticket.isOnSLA
name	Identifier
description	null
unit	type: basicSI label: symbol:
period	PULSE
tags	ticket
schema	{ "type": "boolean" }

Datastream JSON format

{
    "identifier": "provision.ticket.isOnSLA",
    "modifiable": true,
    "name": "Identifier",
    "period": "PULSE",
    "required": false,
    "schema": {
        "type": "boolean"
    },
    "storage": {
        "period": "NEVER"
    },
    "tags": [
        "ticket"
    ],
    "unit": {
        "label": "",
        "symbol": "",
        "type": "basicSI"
    }
}

Parameter: Provision Ticket AssignationTime

JSON Object

Table 26. Datastream object attributes
Attribute	Value
identifier	provision.ticket.assignationTime
name	Assignation time
description	null
unit	type: basicSI label: symbol:
period	INSTANT
tags	ticket
schema	{ "type": "number" }

Datastream JSON format

{
    "calculated": true,
    "identifier": "provision.ticket.assignationTime",
    "modifiable": false,
    "name": "Assignation time",
    "period": "INSTANT",
    "required": false,
    "schema": {
        "type": "number"
    },
    "storage": {
        "period": "NEVER"
    },
    "tags": [
        "ticket"
    ],
    "unit": {
        "label": "",
        "symbol": "",
        "type": "basicSI"
    }
}

Parameter: Provision Ticket AnsweringTime

JSON Object

Table 27. Datastream object attributes
Attribute	Value
identifier	provision.ticket.answeringTime
name	Answering time
description	null
unit	type: basicSI label: symbol:
period	INSTANT
tags	ticket
schema	{ "type": "number" }

Datastream JSON format

{
    "calculated": true,
    "identifier": "provision.ticket.answeringTime",
    "modifiable": false,
    "name": "Answering time",
    "period": "INSTANT",
    "required": false,
    "schema": {
        "type": "number"
    },
    "storage": {
        "period": "NEVER"
    },
    "tags": [
        "ticket"
    ],
    "unit": {
        "label": "",
        "symbol": "",
        "type": "basicSI"
    }
}

Parameter: Provision Ticket RestorationTime

JSON Object

Table 28. Datastream object attributes
Attribute	Value
identifier	provision.ticket.restorationTime
name	Restoration time
description	null
unit	type: basicSI label: symbol:
period	INSTANT
tags	ticket
schema	{ "type": "number" }

Datastream JSON format

{
    "calculated": true,
    "identifier": "provision.ticket.restorationTime",
    "modifiable": false,
    "name": "Restoration time",
    "period": "INSTANT",
    "required": false,
    "schema": {
        "type": "number"
    },
    "storage": {
        "period": "NEVER"
    },
    "tags": [
        "ticket"
    ],
    "unit": {
        "label": "",
        "symbol": "",
        "type": "basicSI"
    }
}

Parameter: Provision Ticket ResolutionTime

JSON Object

Table 29. Datastream object attributes
Attribute	Value
identifier	provision.ticket.resolutionTime
name	Resolution time
description	null
unit	type: basicSI label: symbol:
period	INSTANT
tags	ticket
schema	{ "type": "number" }

Datastream JSON format

{
    "calculated": true,
    "identifier": "provision.ticket.resolutionTime",
    "modifiable": false,
    "name": "Resolution time",
    "period": "INSTANT",
    "required": false,
    "schema": {
        "type": "number"
    },
    "storage": {
        "period": "NEVER"
    },
    "tags": [
        "ticket"
    ],
    "unit": {
        "label": "",
        "symbol": "",
        "type": "basicSI"
    }
}

Parameter: Provision Ticket ConfirmationTime

JSON Object

Table 30. Datastream object attributes
Attribute	Value
identifier	provision.ticket.confirmationTime
name	Confirmation time
description	null
unit	type: basicSI label: symbol:
period	INSTANT
tags	ticket
schema	{ "type": "number" }

Datastream JSON format

{
    "calculated": true,
    "identifier": "provision.ticket.confirmationTime",
    "modifiable": false,
    "name": "Confirmation time",
    "period": "INSTANT",
    "required": false,
    "schema": {
        "type": "number"
    },
    "storage": {
        "period": "NEVER"
    },
    "tags": [
        "ticket"
    ],
    "unit": {
        "label": "",
        "symbol": "",
        "type": "basicSI"
    }
}

Parameter: Provision Ticket ClosedTime

JSON Object

Table 31. Datastream object attributes
Attribute	Value
identifier	provision.ticket.closedTime
name	Closed time
description	null
unit	type: basicSI label: symbol:
period	INSTANT
tags	ticket
schema	{ "type": "number" }

Datastream JSON format

{
    "calculated": true,
    "identifier": "provision.ticket.closedTime",
    "modifiable": false,
    "name": "Closed time",
    "period": "INSTANT",
    "required": false,
    "schema": {
        "type": "number"
    },
    "storage": {
        "period": "NEVER"
    },
    "tags": [
        "ticket"
    ],
    "unit": {
        "label": "",
        "symbol": "",
        "type": "basicSI"
    }
}